AMC
A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
AMC Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
AMC has 1.5 star rating based on 9 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Family, Good viewing, Movie times.
Cons: Advertisement, Careless, Customer care horrible.Recent recommendations regarding this business are as follows: "Don't trust these people", "Buyer beware", "Don't go", "I wouldn’t recommend that anyone be subjected to these kind of behaviors.", "NO! DON’T DO BUSINESS WITH AMC".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
AMC has 1.5 star rating based on 9 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Family, Good viewing, Movie times.
Cons: Advertisement, Careless, Customer care horrible.Recent recommendations regarding this business are as follows: "Don't trust these people", "Buyer beware", "Don't go", "I wouldn’t recommend that anyone be subjected to these kind of behaviors.", "NO! DON’T DO BUSINESS WITH AMC".
Most users ask AMC for the refund as a solution to their issues.
Consumers are not pleased with Customer service and Exchange, Refund and Cancellation Policy. The price level of this organization is high according to consumer reviews.
Media from reviews
Top AMC Reviews
"REFUND FROM AMC+"
I WANT MY *** REFUND YOUR NOT WORTH YOU STEALING ALL MY MONEYIM PRETTY PISSED OFF AND SICK OF YOU COMPANIES STEALING MONEY
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
REFUND FROM AMC+
Preferred solution: Full refund
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Milwaukee, Wisconsin
Billing
User's recommendation: Buyer beware
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Resolved: Cancellation attempts
Sadly enough, I had to result to canceling my payment method because this company intentionally hides their means of cancellation. This causes undue and unnecessary changes that has to be made with other companies that I do credible business with.
Companies like this are a real problem for the consumer. So if you find yourself stuck with a subscription that you no longer want and can’t for whatever reason seem to cancel that subscription, the only resolve is to cancel you means of payment.
1. I called them and was told Id have to cancel through whatever platform I subscribed. Since I was sure I did via their website I went there. NOTHING!
I then went to the app. Nothing! On my TV, nothing! I called my bank and since I used a debit card I was told that Id have to cancel my debit card in order to stop them from continuously charging my card.
I was told by my bank that because I have an iPhone that the Apple wallet had my card linked to a sister program for which I cant remember the name and that is how AMC was getting paid. So they suggested that I unlink my card in the Apple wallet to try and prevent them from charging me further. Which the unlinking was successful, but on the day that the payment was to come out they were still able to charge my card anyway. Somehow Apple allowed the card to be linked back and payment was then taken.
This is certainly unscrupulous and should somehow be against the law!
So to sum things up, I went through every possible avenue that existed to cancel and had absolutely no success, because they are not acknowledging that I signed up on any of the four possible ways to subscribe. Shame on this horrible unscrupulous company!
- Only pro is it has one series that i actually signed up for
- There is no way to successfully cancel your subscription
Preferred solution: Full refund
User's recommendation: I wouldn’t recommend that anyone be subjected to these kind of behaviors.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Cuz they are crooks and liars charging me almost $100 for something that I didn't even have service for you guys are a bunch of *** scam artists that is a promise quit lying and taking people's mo
- Everything crooks
Preferred solution: Full refund
User's recommendation: Don't trust these people
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Glendale, Arizona
Refund
My refunds have not arrived.
- Family
Preferred solution: Full refund
User's recommendation: Don't go
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Fort Worth, Texas
NO STARS! If I could give negative stars I would!
AMC is the absolute WORST. The way they offer customer service is only through Instagram, and it's horrible feed back.
It takes hours. The APP Never works with the password. The password reset doesn't work, and the error messages keep coming up and don't clear. I would t be surprised if they tell me I have to set up a new account with a new email, instead of fixing the existing system and issue, like a good business would, they will make it the problem of the consumer.
DO NOT DO BUSINESS WITH THIS COMPANY! NOT RECOMMENDED! It takes hours to get a reply - any action I take on the app logs me out of the chat. And the person helping me logs off.
I then have to wait hours more for assistance. The only time I was able to sign in to the app was when I first registered. Every other time for the last 4 years, the app is broken, and I can only sign on the web page. Even then, my account is locked half
of the time, and I have to reset my password.
This is the WORST system ever. For such a large corporation, their customer service is the absolute WORST! I'm so incredibly disappointed. I went to several theaters to get help from management, and they said that they couldn't assist me (completely inept!) and the workers referred me back to this ridiculous customer service which is automated and faulty and not at all efficient.
If someone were trying to see a movie, it would take hours to get assistance. There's NO PHONE SUPPORT AVAILABLE!!! There's one phone number to call and when I did call, I had to go through Facebook Messenger - seriously???
. UGH!
This is maddening! I pay MY HARD EARNED MONEY EVERY MONTH FOR A BENEFIT THAT I Can't EVEN USE BECAUSE the AMC SYSTEM ISN'T WORKING AND THERE'S NO ONE TO ASSIST ME WHO CAN FIX MY DANG ACCOUNT! If this is the future of their company, and caliber of workers, Im so sad for their corporation! Theyre in serious trouble!
They really need management to do their job, because at this point, everyone is dropping the ball. I cannot get assistance.
My account is locked, and I have points to use, free tickets Im owed and no one will assist me. Im pissed!
- Movie times
- Movie variety
- Inept
- Careless
- Customer care horrible
Preferred solution: 1) Fix the app!! 2) Update the App regularly!! 3) Bring back phone support!! 4) Provide better App training to your management to fix the issue in person.
User's recommendation: NO! DON’T DO BUSINESS WITH AMC
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Cancel my FREE Verizon trial *contact AMC but they (AMC) don’t let you contact them anywhere to cancel!
- No way to cancel and will start getting billed on my verizon account
Preferred solution: Cancel free trial through Verizon before I get charged monthly
User's recommendation: Free isn’t free if you can’t contact them even before trial is over or anytime to cancel and Verizon days you have to contact AMC but there is no active link on their page to hit or information how to do so
Ambala, Haryana
Not getting in touch with Acquaguard for AMC
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Avon, Indiana
Their website won't let me reset my password
Preferred solution: Deliver product or service ordered
What is this
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Anaheim, California
Can't find Customer Service for the APP. CAN'T Get into the site for months.
- Good viewing
- Mase trying to find a contact for amcs app
Preferred solution: Full refund
User's recommendation: Test APP 1st!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Houston, Texas
I need to cancel my service
Lorain, Ohio
Im getting no where
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Cicero, Illinois
Food not received and no refund issued
User's recommendation: Just order your food when you get there. Getting a refund is impossible
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Fitzgerald, Georgia
Reimbursement
Jeffersonville, Indiana
Shows were great now they aren’t worth my time
Franklin, Tennessee
DEAD!!
Preferred solution: take walking dead out of line up
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WhatsApp that problem OTP you not send